Support
Customer support is available through email, for retail and evaluating customers.
support@binarymission.co.uk
Retail customers: please quote your license key in the subject line for faster support.
Email SupportThree steps to an answer
Email us
Send your question to support@binarymission.co.uk from your usual address.
Include your license key
Retail customers: pop it in the subject line so we can route you faster.
Get a reply
We'll follow up by email — make sure your server allows our domain through.
Retail customers
Please include your license key as part of the email subject line to get faster, more accurate support.
Evaluating customers
Trying Hypernova on a 14-day evaluation? You're welcome to use the same address for any technical questions, or to request your evaluation key.
Important: please make sure your email server trusts our domain — otherwise our replies may be blocked before they reach you. Only retail and evaluating-customer emails are answered; other inquiries are automatically rejected by our mail servers.